Chances are, if you took your damaged vehicle to 3 different body shops for estimates, you would get 3 different estimates. This can be very confusing for consumers. Hopefully, this article can help explain why estimates may vary.
Before we get any further into our subject, let’s first consider what an estimate is. An estimate should be a “blueprint” for repair; so it should be very specific to the repairs that will be done to the vehicle. The estimator should only assess the damage seen and never assume that there will be hidden damage. The estimate should always be written and preferably with the aid of a computerized program to assist the estimator’s accuracy. The more accurate and complete the estimate, the better. If someone has done a poor job estimating, it may appear cheaper, but it won’t be. You want to make sure nothing has been left out.
One of the first things that can create differences in estimates, besides accuracy, is the shop’s own procedures and habits. For instance, a shop may require its employees to remove all moldings, mirrors, and door handles prior to painting a vehicle. This is the professional way to do so, but not all shops work that way. Many shops simply mask off the affected areas. The problem with masking is that it creates seams or lines from which the paint can erode, and eventually cause the paint to peal. One of the most common signs of this can be seen on door handles. So the shops procedures and policies can affect the estimate.
All shops have different internal beliefs when it comes to using aftermarket, used, or factory body parts. This will change the estimate dramatically depending on which they prefer to use. The estimate should clearly state which one will be used and the customer should have a say in what parts go on their vehicle.
The insurance company paying for the repairs may also affect the estimate. Many insurance companies require their customers to use aftermarket parts or pay any difference incurred. If you are the claimant, or the person who was not at fault, you should be given the choice.
In today’s competitive market, most body shops labor rates are about the same, usually not varying more than a couple of dollars either way. Most of them also use the same software and flat-rate manuals to decide their fees, so theoretically estimates using the same parts and procedure should produce similar estimates. As you compare, make sure to ask the estimator to explain in detail how they came up with their estimate. This explanation should match the estimate. In the end, be sure to select a shop you feel has written the most accurate and complete estimate. At Collision Authority you will find that we offer consistent service at all of our locations. You can contact us by our website http://www.collisionauthority.com